Tag Archives: applications

The End of an Era: Telco MNO’s out!

no-simThe direct impact of chatbots, IM, or any messaging service on a telecom operator (MNO) starts up with revenue dip for voice services; however, a thorough look at the issue shows it is more than that! MNO’s are losing the war to own the subscriber. With such applications that are taking over the mobile ecosystem, MNO’s are becoming a mere mode of connectivity. Losing a huge percentage of their voice revenues to such apps, they are in battle for the ownership of the subscriber, with all his info & digital commerce activities.

In 2006, handset manufacturers tried their luck with proposing a SIM-less phone. The resistance was so immense by the MNO’s and SIM vendors that the battle was lost the minute it was proposed. Today, the whole picture is different. In the background of the portrait, the MNO’s stand helpless since their role is being minimized to data connectivity operator. With big players like Facebook, Apple, & Google, who currently own the subscribers & their data (whether MNO’s like it or not), it is a matter of time before a new evolution comes up. More IM & chatbots applications are coming up: imo, WeChat, Line, etc.

The rise of a new data technology that requires no SIM card would end the MNO’s role in terms of traditional telecom ecosystem that we know. A new era would rise making way to such companies to take out such MNO’s. How would the ecosystem change? Let us wait the upcoming techs & trends.

Thoughts on Cloud Computing

cloudOver 10 years ago, while I was still in Africa & we planned for rolling out remote backup, email & domain hosting, platform management, in addition to some other services. Later on, in MTN, such services were flagship projects that were being promoted internally, waiting for the right time to launch. Later on, working with STC, domain & email hosting, managed router service, and some other services have been operational for sometime. Although in both cases, these services did not pick up once launched, two years ago the hype around the cloud boosted their sales up.

The cloud has been there and been provided in different companies for a very long time. Blackberry has provided email services & email push for sometime. The cloud services have been around since the early 2000’s but have not picked up sales and rollout as expected.

Some of the reasons for slow penetration in the market is due to the security threats, lack of trust, high CAPEX to roll out, quality of service, in addition to some other reasons. Customers on one end are hesitant to buy cloud services while providers are promoting or commoditizing these products and services the right way to entice these customers. Some companies have even pushed commission on cloud sales 5 times more than their traditional products.

Mobile cloud sales (mobile apps that store & process data at a datacenter) are the best model of successful cloud services; however, most of these are consumer cloud services rather than enterprise cloud services. The cloud has been intended for the enterprise though!

The billion dollars question is: how to promote the cloud?

To do so, companies need to look at what the customers need, want, & are looking for and try to look at things from a customer’s point of view. Only then would the cloud fly high and become the center of all computing.

Why Re-Invent the Wheel?!

OTTIn my previous blog regarding OTT applications & revenue, a lot of peers have messaged me agreeing, commenting, or offering their services. I read all the comments (most preferred not being published) and several were from vendors regarding MNO’s developing their own OTT applications (through their companies). This has always been a tricky dilemma for me: “Why re-invent the wheel!”

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